Why is servicing your chair important?

Service and maintenance are essential to maintain reliability and to increase longevity in any equipment.

CMS highly values aftercare and believes that any prescriptive product should be supported throughout it’s use.

We offer service and maintenance plans to suit all users and all products, whether they have been provided by CMS or not.

Service Plans

What’s included in a service?

Check, inspect, adjust, tighten, grease:

  • Batteries, connections, wiring, and charger
  • Motor/brushes and free wheel
  • Chassis, frame, seat, canvas, and suspension
  • Drive and castor wheels/tyres, forks, and bearings
  • Joystick, actuators, and lights
  • Backrest, headrest, cushion, armrest, and all positional supports
  • Footrest and mudguards
  • Brakes, anti-tippers, push handles
  • Test drive
  • General clean/wipe down

Those with a powerchair have the option to add a full battery health check to their chosen plan. This will require the batteries to be fully discharged and will take place during the annual service.