Thanks so much for doing this so speedy! Thanks so much for sorting all of this out and being really helpful and truthful from the beginning! We really appreciate it! Thanks again Ben! Fin took his new wheels out for a spin as soon as you left and made it further self propelling than he ever has before! He then did some walking then went back in so it was just so so much better for him!
‘It's a pleasure to deal with a really customer focused person who is so knowledgeable and able to establish my needs as I've never been disabled before so don't know what I need. I've spent a fortune on things that have lasted less than a year but I now feel I've future proofed my needs thanks to you’
Many thanks for bringing my new wheelchair out to me today, and for all your time setting it up for me. I am delighted with it.
Just a note to say thanks for my wheelchair. I find it really comfortable and accessible for me to get round my garden. It’s been a great asset since being in lockdown as I’ve been able to carry on with my hobby of photography. Thanks again for a great service
I had Polio as a child but managed my condition with the aid of callipers and crutches. Recently however I developed Post Polio Syndrome and I realised to combat my decline I was going to need a wheelchair. A local Disability Mobility franchise put me in touch with Clinical Mobility Solutions and Ben Upson, the owner, came to my home to assess the situation. He was kindness and understanding personified and eventually after two visits and testing several different chairs, I/we decided on a Progeo (Joker) R2. Ben went over absolutely everything In a methodical, helpful way and measured me thoroughly for my chair so it was bespoke for me. There was no hard sell, just a kind but professional approach, where my needs and expectations were paramount. The chair (I christened Enzo) duly arrived from Italy in October 2019 and I was mobile! “Enzo” has totally changed my life, as during “Lockdown” I took to propelling myself around our local park on a more or less daily routine. Pushing as hard as I could. So far, to date (Six months in) I have covered (utilising the Strava App) 550 miles. This exercise has built up my upper body strength, stamina and general self confidence Through it all, Ben and his wonderful young set up, have kept me mobile with thorough servicing of the chair and more importantly, good sound advice and encouragement. I would highly recommend CMS to anyone considering an “upgrade” in wheelchair transport. It has truly changed my life.
I was so pleased to have quite a long trial run when the chair was introduced to me and it gave me the confidence to make a purchase. The chair has given me a much appreciated degree of independence and Ben has continued to support my changing needs and has modified the chair accordingly. Many thanks Ben for your professional help and care. Liz and graham